We ship both from our central store and directly from many of our distributors and retail outlets to insure the best availability. When product is shipped from these different locations the primary shipper is the United Parcel Service (UPS). We have the right to substitute and use a different delivery service.

Most products are shipped within 3-5 business days of your order. If a order is delayed you will be notified by email or phone with estimated delivery date.

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or be constrained on our shipping options.

Shipping Charges

Order totals up to 24.99 costs $6.99
from $25.00 to $74.99 costs $11.99
from $75.00 to $149.99 costs $15.99
from $150.00 to $299.99 costs $19.99
FREE shipping on all orders over $500.00

Ground Service

An excellent choice for routine shipments. Reaches every urban and rural address throughout the 48 contiguous states.

Average delivery time is 5-7 business days, with guaranteed delivery dates for commercial addresses. Delivery to some remote residential areas may take additional days.

Comments about your order

If you need to specify an alternate shipping method or some other type of special handling for your order, please add comments about your order in the delivery information.

International Orders

Currently we do not ship Internationally unless arranged by CPS Sports Inc. DBA Get Fanatic. Please email Customer Support at admin@getfanatic.com

Shipping Status Indicators

When checking out you will be notified if a item is in stock for delivery. This does constitute a guarantee that the item is available immediately for shipping.

Credit Approval

Your credit card will not be charged until the item is shipped. You will not be charged for items not shipped and will be later notified when the item will be shipped.

Oversized or Overweight Shipments

Shipments whose dimensions or weight exceed our normal freight services are subject to additional charges and limitations that vary by product, location, and freight receiving facilities at the ship to address.

Signature and Physical Address

All orders require a signature upon delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

Re-routing Shipments

Packages cannot be rerouted once shipped for customer security and logistical reasons.

Return Policy

CPS Sports Inc. DBA Get Fanatic offers a 30-day return policy on purchased items based on return policies otherwise all purchases are final. For additional information not listed, please contact your CPS Sports Inc. DBA Get Fanatic Customer Service at (605)348-8511.

Return Procedures

Please call (605)348-8511 to obtain a Return Authorization Number (RAN) number before shipping your product. NO returns of any type will be accepted without a RAN. RAN's are valid for 10 business days after issue and must be received at the designated return location within 30 days from the date of the invoice. Any returns will be refunded at the purchase price.

For faster service, please have the following information on hand when calling for an RAN: customer name, invoice/order number, and reason for return.

Your RAN must appear clearly on the shipping label, on the outside of the returned shipment.

We are not responsible for lost or stolen packages. All authorized returns must include a shipment tracking number. Subsequent to an approval authorization, a credit to an account or issuance of a check may take up to 30 days.

Returns must be 100% complete, in original and resalable condition, with all original boxes and packing materials including receipt, and pricing tags if applicable. We reserve the right to refuse a return on any product that does not meet these requirements.

The Customer is responsible for shipping charges on all returned items. Shipping, handling and processing charges are not refundable.

CPS Sports Inc. DBA Get Fanatic strongly recommends that you fully insure your return shipment in case it is lost or damaged. All returns must use a carrier that can provide you with proof of delivery.

Restocking Charge

Any returned products must be complete in manufacturer’s packaging with all tags attached if applicable. Any returned products that do not meet this requirement will be accessed a 15% restocking fee.

Defective products

Defective products will be accepted for credit, replacement, exchange or repair, at our discretion, within 30 days from the invoice date. A restocking fee of 15% may be applied to products returned as defective that test to be operational upon return. Shipping, handling and processing charges are not refundable.

Damaged shipments

If you accept a damaged package, make sure it is noted on the carrier’s delivery record in order for CPS Sports Inc. DBA Get Fanatic to file a damage claim. Save the merchandise in the original box and packing it arrived in, notify CPS Sports Inc. DBA Get Fanatic immediately to arrange for a carrier inspection and pick up. If you do not notify CPS Sports Inc. DBA Get Fanatic of damaged goods within the first 7 days of arrival, a RAN will not be issued. Call (605)348-8511 to arrange for carrier inspection and a pick up of damaged merchandise.

Non-returnable Products

Products sold on Clearance, Sale, or Dated Merchandise may not be returned to CPS Sports Inc. DBA Get Fanatic for exchange, replacement or credit under any circumstance. If you have questions please contact Customer Service before purchasing.